The specific purpose and methods of processing personal data depend on the purpose for which they are collected. We respect your privacy and collect, process and store personal data legally, transparently and fairly, in accordance with legal regulations and the legal basis set forth therein. The legal basis is legitimate interest and consent should you wish to share your personal data with us. The processing is limited to those personal data that are necessary to fulfill the purpose for which they are processed.

THE COLLECTED DATA CAN BE PROCESSED FOR THE FOLLOWING PURPOSES:

• to diagnose server problems and administer the web page;
• to provide you with information about our products and services;
• to allow you to use our website and tools (e.g. using the ‘search’ functionality of the website);
• for other purposes for which you have requested or agreed, unless otherwise provided by law;
• to analyze website visits to the website made using the social networks and platforms of ALKALOID, identify user interests and maintain website security. Read more about in our Cookies Policy

We collect different types of data about you indirectly (e.g. we use cookies to understand how you use our pages / applications) or we may get data from third party websites / applications.

Market research and customer feedback: Any information you voluntarily share with us about your experience using our products and services, collected through cookies or similar technologies, while searching for ALKALOID websites / applications and / or third party websites / third party applications. For information on special cookies downloaded from the specified website / application, see our Cookies Policy. 

You may use our website without disclosing any personal data. You have no obligation to disclose your personal data as a condition of using our website, unless we need to offer you a product or service of your choice.
We fully comply with the 'data minimisation' principle, and we collect only those personal data that are necessary, relevant and limited to the needs for the purposes for which they are processed.

Web search: We may collect information obtained via cookies or other similar technologies while searching ALKALOID’s or third-party websites / apps to be able to provide you with appropriate websites / apps, ads and notifications that are constantly improved based on your consent and we use cookies necessary for the proper functioning and protection of our website / apps, such as: the name of your ISP, the website you used to link to other website, the websites you visited from our website and your IP address, type of browser, time of visit and link to the page you visited, referral source, length of visit, page views and website navigation paths, as well as information about the timing, frequency and pattern of service use. The source of the usage data is Google Analytics. For more information read our Cookies Policy.

ALKALOID takes all technical and organizational measures to ensure the highest level of confidentiality and protection of the processing of your personal data at its disposal, in order to prevent unauthorized access, unauthorized disclosure or their possible misuse. We store the personal information we collect about you in a secure environment. Your personal information is protected from unauthorized access, disclosure, use, alteration or destruction by any organization or individual. The processed data is stored in our premises and IT systems, but we sometimes store the data on the servers of our trusted service providers with whom a contract has been concluded to ensure that such partners comply with all legal provisions for the protection of personal data.
Access to your personal data is limited to those employees who have a real need to come into contact with that data in order to achieve the purpose for which they are given.
We do not share information about you and / or your visit to our site with third parties, except in the case of hiring service providers, if ALKALOID hires them as processors, which will oblige them to act according to the instructions of ALKALOID and provide protection of personal data processed during the provision of those services, in accordance with the applicable legal regulations for personal data protection.
Neither we, nor our partners will transfer your personal data to third parties in any form unless we obtain your consent or are legally bound to do so. ALKALOID retains control over the use of this data.

This Privacy Policy only applies to this website – when connecting to other websites, please read their privacy policies. ALKALOID shall not be held responsible for any violations or failures contained in such third-party personal data protection policies.

THIRD PARTIES (PARTNERS) LOCATED OUTSIDE THE TERRITORY

The personal data collected via Google Analytics may be transferred to countries outside EU in which data protection rules other than those in your country may apply, where a separate consent form is needed if you agree to transfer certain personal data. Nevertheless, we will disclose specific statistical data (cookies) collected by the website, to our mother company ALKALOID AD Skopje, blvd. Aleksandar Makedonski 12, 1000 Skopje, North Macedonia located outside the EU territory (North Macedonia) for the purposes of evaluating the usefulness of this website, marketing or technical support, and your data will not be used for other purposes.

Furthermore, ALKALOID ensures that your personal data will be sufficiently protected by the recipient by (i) imposing the same level of protection required under the local data protection/privacy laws applicable to ALKALOID and (ii) by only collaborating with those third countries partner identified as secured by the Commissioner for Information of Public Importance and Personal Data Protection or (ii) where there is not adequacy decision through assuring that the transfer is subject to appropriate safeguards as required by applicable legislation.

Your data will only be stored for as long as necessary to meet all of the above purposes. Your personal data will not be stored in a form that allows you to be identified longer than necessary to achieve the purpose for which it was collected or processed. ALKALOID stores certain personal data in accordance with the time limits prescribed by law or the internal acts of the company and only for the duration necessary to achieve the purpose for which they were collected.

If you have given your consent, we will process your personal information until you withdraw your consent. When fulfilled the purpose for which the personal data of the data subject are processed, they will be deleted in case the subject did not request the withdrawal of the given consent. If you make a well-founded objection to the processing of personal data based on legitimate interest, we will not process your personal data in the future. If legal, administrative or extrajudicial proceedings are instituted, personal data may be retained until the end of such proceedings, including the possible period for objecting to the decision or the period of execution of the extrajudicial/court decision.

ALKALOID guarantees the realization of all your legal rights regarding the processing of your personal data. You have the right to request from ALKALOID at any time:

right of access - the right to submit a request for access to your personal data, i.e. to receive information about the data processed for you and to check if it is correct and up to date;
right to restriction  - if you find that your personal data processed by ALKALOID are incorrect or incomplete, you have the right to request rectification;
right to erasure - right to ask ALKALOID to erase your personal data under certain conditions determined by law;
right to restrict processing - the right to ask ALKALOID to restrict the processing of your personal data under certain conditions determined by law;
right to data portability - the right to receive your personal data in a structured, commonly used and machine-readable format and to transfer it to another processor, without interference from ALKALOID;
right of objection - right of objection based on a specific situation if the processing of your personal data is based on legitimate interest or is done for the purposes of direct marketing and for profiling related to direct marketing, under certain conditions determined by law and
right to withdraw consent  - you have the right to withdraw your consent to the use of your personal data at any time. Withdrawal of consent does not affect the legality of the processing, based on the consent prior to its withdrawal.

Cookies are small text files that are sent on your computer or mobile phone when you visit a particular web page. Cookies are often used by website owners to facilitate the operation of the website or to remember your activities and preferences, to provide personalized / customized content on the website and to display its navigation history. These text files can be read by the websites you visit and help identify you when you reopen the website.

Cookies differ in their properties:

• Session cookies are cookies that appear automatically when you close the browser, while permanent cookies remain stored in the browser until cleared for a certain period (which can last several minutes, days or more);

• Cookies sent by the website owner or service provider (in this case ALKALOID Ltd.) are called "first party cookies". Cookies posted by third parties other than the website owner are referred to as "third party cookies"

We use three types of cookies:

1. Strictly-necessary cookies, that are necessary for the proper operation of the website. Without these cookies, the functionality of the website will be reduced.

2. Functional cookies, that remember the choice made by the user in order to improve his user experience. The functional cookies we use are:

COOKIES FOR TECHNICAL PURPOSES

3. Analytics cookies allow us and third parties we work with to analyze websites and for marketing purposes.

These cookies are used on our website as described below: Data analysis and personalization cookies: These cookies collect information that is used either in aggregate form to help us better understand how our websites are used and how effective our marketing campaigns are, or to help us we customize our websites and applications to improve the user experience.

Our partners and we may occasionally use other technologies, such as web beacons, pixels (or clear gifs) and other similar tracking technologies. These are tiny graphic files that contain a unique identifier which allows us to recognize when someone has visited our website. Through them we can monitor the internet traffic of the users from one to another of our website, to communicate with the cookies, to understand if you have come to our website from the electronic advertisement placed on the website of a third party, to place targeted ads, improve website functionality, and measure the success of our marketing campaigns. Most of these tracking technologies rely on performance or functionality cookies, and disabling them can limit the functionality of the website.

Cookie information is not used for your personal identification. Accepting these cookies is not necessary for the operation of the website, but they would give you a better search experience. You can delete or block these cookies if you wish, but if you do, some features of this website may not work properly.

You can delete all cookies that are already on your computer and you can customize most of the browsers to prevent them. If you do this, you may need to manually adjust your preferences each time you visit the website, and some services and features may also not work.

Below are some ways you can control cookies.

Website Cookie Preference Tool: You can select the cookies you prefer by visiting the TRUSTe preference center by clicking on the following link: http://preferences-mgr.truste.com/

Browser Controls: You can set or add controls to your browser to accept or decline cookies. If you decline cookies, some features and functionality of this website may not work properly.

Disabling Most Interest Based Advertising: Most of the advertising networks provide you with a way to cancel interest-based advertising. For more information visit http://www.aboutads.info/choices/ or http://www.youronlinechoices.com

Mobile Advertising: You can cancel mobile advertising identifiers used for some types of interest-based advertising, including those we use, by accessing the settings on your mobile phone (Apple or Android) and by following appropriate instructions. If you cancel, we will remove all data about you and we will not collect or track your data. This means that if you decide to access our websites in the future, you will be treated as a new user in our system.
We use cookies for analysis only on the basis of your consent. When you visit this website for the first time, a graphic banner will appear asking if you want to give us your consent to set cookies. If you click the "Accept" button in the banner or click "Activate" in the "Analytical cookie list" section, you will be deemed to have consented to the use of the above analytical cookies and we will set these cookies on your computer. The banner will no longer be displayed while the cookie is still active. If you decide otherwise at any time and wish to opt out of the use of cookies for analysis, please click "Disable" in the "List of used cookies" section.

If you have any questions, you can contact the Data Protection Officer at the following address:

ALKALOID Ltd., 1407 Sofia
51A "Nikola Yonkov Vaptsarov" blvd., fl. 4
For Data Protection Officer (DPO)

or

to the e-mail address of the Data Protection Officer:  dpo@alkaloid.bg